PAY & POLICIES

The essentials—not the full handbook.

Set up your pay correctly and know the standards that matter most before you work an event.

PAY & PAYCOM

Set up your pay correctly

01
Accept your invitation

Download the Paycom app and sign in.

Verify your information

Personal details, contact information and direct deposit.

Complete your forms

Finish required tax and onboarding forms.

Review before payday

Beti review is encouraged. Submit corrections in Paycom.

PAID EVERY

2 WEEKSWorkweek: Wednesday–Tuesday
Know a time correction after an event?Notify your Captain.

KEY POLICIES

The big things to know

02

Accepting = committing

When you accept a shift, the team and client are counting on you.

Same-day callouts

Emergencies only. Contact the text line and your Captain. Proof may be required; unverified emergencies may result in loss of shifts or termination, subject to applicable protections.

Phones

Silent and stored out of guest sight.

Professional & safe

Be respectful. Never work impaired. Report injuries, incidents or safety concerns to the Captain.

EATING ON SITE

Team food is never guaranteed

  • Wait until guests have eaten.
  • The Captain and Culinary Lead decide whether anything is available.
  • Never help yourself to client food—including passed appetizers.

WE’RE HERE TO HELP

Questions before your next event?

Use the CG Staff Text Line for availability, scheduling, uniform questions or general help. Calls do not connect.

Text (904) 399-3336 Follow @chefsgardenevents

UP NEXT

Uniform & Merch

Find your uniform pieces and explore Chef’s Garden merch.

Continue to Uniform & Merch

GET HELP

Report a problem

Text the CG Staff Text LineFor same-day event concerns, call your Captain through Nowsta.
Complete a formFor a detailed, non-urgent report